RedPrompt Studio respects the privacy of its clients and is committed to protecting the confidentiality of the information provided to us. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your data.

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Compliance with the California Consumer Privacy Act (CCPA): We adhere to the California Consumer Privacy Act (CCPA) and other applicable privacy laws. We ensure the protection of personal information (PI) and maintain transparency in our data practices.

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Information We Collect:

• Personal Information: Includes name, email address, business details, and other contact information provided by the client.

• Usage Data: Information on how services are accessed and used by the client.

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Purpose of Data Collection: Data is collected to:

• Fulfill our service obligations.

• Enhance client experiences through customized services.

• Communicate updates, security alerts, and administrative messages.

 

Sharing of Information:

We do not sell personal information to third parties. Information may be shared with third-party service providers only to the extent necessary for the provision of services and with strict confidentiality agreements.

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Data Security:

We employ reasonable security measures to protect data from unauthorized access, alteration, disclosure, or destruction.

 

Client Rights:

Clients may request access to, correction of, or deletion of their personal data. Clients can also opt-out of data sharing with third parties, except as necessary for service provision.

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Cookie Policy:

Our website uses cookies to enhance user experience and analyze site traffic. Users can control cookie settings through their browser preferences.

 

Accessibility Statement:

RedPrompt Studio is committed to ensuring digital accessibility for people with disabilities. We continuously improve the user experience for everyone by applying relevant accessibility standards.

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End User License Agreement (EULA):

Our EULA outlines the terms under which our software and services can be used. It includes restrictions on usage, intellectual property rights, and limitations on liability.

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Notice of Future Update: The specific terms of the End User License Agreement (EULA), which will govern the use of our software and services, are currently being developed and will be detailed in this section at a future date. This EULA will outline the scope of license, usage restrictions, intellectual property rights, disclaimers, and other key legal aspects pertinent to the use of our services.

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Service Level Agreements (SLAs):

Our SLAs detail the levels of service performance clients can expect, including response times and problem-resolution procedures.

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Notice of Future Update: The Service Level Agreements (SLAs) are currently under preparation and will outline the expected levels of service performance, including support, system uptime, data management, and security protocols. Detailed information will be provided here to ensure our clients are well-informed of the service standards they can expect.

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Modifications to Our Privacy Policy:

We reserve the right to update or change our Privacy Policy at our discretion at any time. Changes to this policy, including the addition of the EULA and SLA specifics, will be communicated through our website. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by the updated policy.

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Contact Us:

For any questions or concerns regarding this policy or our practices, please contact us at hello@redpromptstudio.com.